Refund Policy
1. Introduction
At PRO HUNTER, we strive to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds are issued.
2. Eligibility for Refunds
- Refunds are available for products that are damaged.
- Customers must provide video proof of unboxing within 7 working days of receiving the product.
3. Process for Refunds
- To request a refund, contact our customer service at team@prohunter.in.
- Include your order number and the video proof of the damaged product.
- Once your request is reviewed and approved, we will process your refund.
4. Refund Method
- Refunds will be issued to the original payment method used for the purchase.
- Please allow 7-10 business days for the refund to appear in your account.
5. Non-Refundable Items
- Products that are not damaged or without valid video proof of damage are not eligible for refunds.
- Refund requests made after 7 working days of receiving the product will not be honored.
6. Changes to Refund Policy
We reserve the right to update this Refund Policy at any time. Changes will be posted on this page, and your continued use of the website signifies your acceptance of the updated policy.
7. Contact Us
If you have any questions about this Refund Policy, please contact us at team@prohunter.in.